Frequently Asked Questions | Royal Glam Beauty
1
What types of products do you sell?
We offer a wide selection of beauty and personal care products, including skincare, makeup, haircare, fragrances, beauty tools, and accessories from trusted and emerging brands.
2
Are your products cruelty-free or vegan?
Many of our products are cruelty-free and/or vegan. This information is listed in each product description when available, and you can also filter products by these categories while shopping.
3
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can also log into your account at any time to check the status of your order.
4
Is it safe to shop on your website?
Yes. Our website uses secure SSL encryption to protect your personal and payment information. We do not store credit card details on our servers.
5
How long does shipping take?
Processing times typically take 1 to 3 business days. Shipping times vary depending on your location and the shipping method selected at checkout.
6
What is your return policy?
We accept returns on eligible items within a limited time frame. Products must be unused and in their original condition. Please visit our Return & Refund Policy page for full details.
7
How can I contact customer support?
You can contact us by email at mariposacosmeticsandmore@yahoo.com
. We aim to respond to all inquiries within 1 to 2 business days.